Terms of Service
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1. Agreement to Terms
By accessing or using Stoviar's website and services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.
2. Description of Services
Stoviar provides professional product photography and videography services, including but not limited to:
- On-white product photography
- Flat lay photography
- Ghost mannequin photography
- On-model photography and videography
- 360-degree product videos
- Infographic creation
- Motion control videography
3. Pricing and Payment
Our pricing is based on a per-image or per-video basis as outlined on our website. All prices are in USD unless otherwise stated.
- Payment is required before work begins or according to the agreed-upon payment schedule
- We accept payment via credit card, debit card, or other methods as specified
- All fees are non-refundable except as specified in our Refund Policy
- Additional fees may apply for rush orders, special requests, or revisions beyond the agreed scope
4. Order Process
- Booking: Client submits order with product details and specifications
- Confirmation: We confirm order details, timeline, and pricing
- Payment: Client makes payment as required
- Product Shipment: Client ships products to our studio (if applicable)
- Production: We create the photography/videography
- Delivery: Final images/videos are delivered via online gallery
5. Turnaround Time
Standard turnaround time is 5 business days from receipt of products or confirmation of order, whichever is later. Rush orders may be available for an additional fee. Delays due to shipping, product quality issues, or client-requested changes may extend the turnaround time.
6. Revisions
We provide one round of minor revisions per order at no additional cost. Major revisions or additional rounds of revisions may incur additional fees. Revisions must be requested within 7 days of delivery.
7. Client Responsibilities
Clients are responsible for:
- Providing accurate product information and specifications
- Ensuring products are in good condition when shipped
- Providing timely feedback and approvals
- Shipping products securely and with appropriate insurance
- Obtaining necessary permissions for on-model photography
8. Intellectual Property
Upon full payment, clients receive a license to use the delivered images and videos for commercial purposes. Stoviar retains the right to use completed work for portfolio, marketing, and promotional purposes unless otherwise agreed in writing.
9. Product Liability
While we take every precaution to handle products with care, clients are responsible for insuring products during shipping. Stoviar is not liable for damage to products during shipping, handling, or photography unless caused by our gross negligence.
10. Cancellation Policy
Clients may cancel orders before work begins for a full refund. If work has already started, cancellation fees may apply based on the work completed. Cancellation requests must be made in writing.
11. Limitation of Liability
To the maximum extent permitted by law, Stoviar's total liability for any claims arising from our services shall not exceed the amount paid by the client for the specific order in question. We are not liable for indirect, incidental, or consequential damages.
12. Indemnification
Clients agree to indemnify and hold Stoviar harmless from any claims, damages, or expenses arising from the use of delivered images/videos or from client-provided content that infringes on third-party rights.
13. Force Majeure
We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including natural disasters, pandemics, strikes, or government actions.
14. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified Terms.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions.
16. Contact Information
For questions about these Terms, please contact us:
- Email: stoviar@hotmail.com
- Phone: +1 (480) 329-6679